Browsers & Components for LearningZone

Firefox and Chrome logos

Supported Browsers

LearningZone (Canvas) runs on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser.

Canvas supports the two most recent versions of every browser release. We highly recommend updating to the newest version of whatever browser you are using, as well as the most up-to-date Flash plug-in.

Chrome and Firefox are the browsers we recommend for use with LearningZone.

If you're unsure if you're using an updated browser, find out which version of your browser you're currently using.

Flash and Java logos

Required Components

Flash is required in several places in LearningZone: media recording, streaming, and viewing and uploading files to a course or an assignment. Aside from these features, Flash is not required in most areas of LearningZone.

The Java plug-in is required for screen sharing in Conferences. Please note that some browsers do not support Java. Otherwise, no other browser plug-ins are required by LearningZone.

Resolve the Most Common Issue

The most commonly occuring issue in Canvas (LearningZone) is often resolved by clearing your cache (removing your browsing history from the browser). View these instructions to learn how to clear you cache.

Browser Security Settings

Browsers may occasionally make modifications to privacy settings to protect users from insecure content. Insecure content is identified with the prefix http:// in the URL and can create mixed content in your LearningZone pages. Secured content is identified with the https:// prefix in the URL.

Chrome Security

If you visit a page in your LearningZone course that is linked to insecure content, Chrome will display a shield icon in the address bar. You can choose to override the security restriction and display the content by clicking the shield icon and then clicking the Load unsafe script button.

Chrome's security shield and Load unsafe script button

Chrome Media Permissions

Chrome has media permissions within the browser. To use your computer's camera and microphone within a LearningZone feature, you need to approve two permissions:

Allow access to the camera and microphone via the Adobe Flash Player Settings. This prompt appears in the center of the video and audio pop-up windows, or the center of the browser if you are accessing Conferences.
Allow access to LearningZone via Chrome's media permission settings. This prompt appears just below the address bar. Click the Allow button.

Chrome's media permissions

Firefox Security

If you visit a page in your LearningZone course that is linked to insecure content, Firefox will display a shield icon in the browser address bar. You can choose to override the security restriction and display the content by:

Clicking the shield icon
Clicking the Keep Blocking drop-down arrow
Selecting Disable Protection on This Page

Firefox's security shield and Disable Protection on This Page box

HutchCC Tech Support

Contact Tech Support for assistance with browser or privacy setting issues or any other technical difficulties.